Refund policy

We want you to love what you buy for your little ones 💖

1. Returns

You can request a return within 30 days of receiving your order. Items must be unused, unwashed, and in original packaging.

2. Non-Returnable Items

• Final sale items
• Gift cards
• Worn or damaged products

3. Refunds

Once we receive and inspect your return, we will notify you. Approved refunds will be processed to your original payment method within 5–10 business days.

4. Exchanges

We only replace items if they are defective or damaged.

5. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

6. How to Start a Return

Email us at support@primewhisk.com with your order number and reason for return.